Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and J3C Consulting LLC, a Washington limited liability company doing business as SecondPage ("SecondPage," "Company," "we," "us"), governing your access to and use of the SecondPage website, applications, APIs, and related services (collectively, the "Service").

BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR USING THE SERVICE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

PLEASE READ SECTION 14 CAREFULLY. IT REQUIRES BINDING ARBITRATION OF DISPUTES ON AN INDIVIDUAL BASIS AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS.

1. Eligibility; Authority

You must be at least 18 years old to use the Service. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity. The Service is not directed to children, and we do not knowingly permit use by anyone under 18.

2. Accounts, Organizations, and Access

2.1 Your Account. You must provide accurate, complete registration information and keep it current. You are responsible for all activity under your account and for maintaining the confidentiality of your credentials. Notify us immediately of any unauthorized use. We are not liable for any loss arising from unauthorized use of your account. We may access your account to respond to your support requests or to investigate suspected abuse. If you learn of a security vulnerability or incident affecting the Service, report it promptly to help@secondpage.cc.

2.2 Organizations and Administrators. The Service is organized around organizations. Pages, connections, and other Customer Content created within an organization belong to that organization, not to the individual member who created them. Organization owners and administrators ("Administrators") may add and remove members, assign roles, access, edit, transfer, publish, unpublish, and delete the organization's Customer Content, manage billing, and change settings that apply to all members. If you join an organization, including automatically through a verified work email domain, you acknowledge that its Administrators have these rights and that your access to the organization's Customer Content ends when you are removed. If you are an Administrator, you are responsible for your organization's use of the Service and for obtaining any consents your members require.

2.3 API Keys and Connected Agents. You may access the Service through API keys, integrations, and third-party AI assistants or agents that you connect to your account ("Connected Agents"). Anything done through your API keys or a Connected Agent is treated as done by you, whether or not you reviewed it first. You are responsible for choosing which agents to connect, for the instructions you give them, for keeping API keys confidential, and for revoking keys or disconnecting agents you no longer trust. We may rate-limit, suspend, or revoke API keys and Connected Agents to protect the Service. You are responsible for any fees or credits consumed through your API keys or Connected Agents. You agree that Connected Agents act as your electronic agents under the Uniform Electronic Transactions Act and similar laws, and that we are not responsible for loss or damage arising from actions they take on your behalf. Where the Service itself can take automated actions on your behalf, your settings determine what it may do, and you are responsible for configuring and monitoring those settings.

3. The Service; Modifications

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or personal purposes during your subscription term.

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may impose or change usage limits, features, or plan structures at our discretion, including general practices and limits on how long content is retained, how much storage and compute is allotted to you, and how much traffic your Pages may receive, and we may enforce those limits automatically.

We may, but are not required to, provide technical support. Any support we provide is at our discretion and may vary by plan.

4. Plans, Billing, and Cancellation

4.1 Fees and Auto-Renewal. The Service is offered on a subscription basis. Your subscription automatically renews at the end of each billing period (monthly or annual, as selected), and your payment method will be charged the then-current rate at each renewal, until you cancel. Fees are stated at checkout and exclusive of taxes, which are your responsibility.

4.2 Cancellation. You may cancel at any time through your account settings or by contacting help@secondpage.cc. Cancellation takes effect at the end of your current billing period; you retain access until then.

4.3 No Refunds. Except where required by applicable law, all fees are non-refundable and non-creditable. This includes partial periods, unused features, downgrades, and accounts terminated for violation of these Terms.

4.4 Price Changes. We may change subscription prices with at least 30 days' notice (by email or in-product). Continued use after the change takes effect constitutes acceptance of the new price.

4.5 Payment Processing. Payments are processed by third-party processors (e.g., Stripe). Your payment information is subject to the processor's terms and privacy policy.

4.6 Usage-Based Fees and Credits. Some features are metered, including AI generation, storage, and other usage described on our pricing page. Each paid plan includes a usage allowance ("Included Credits"). Included Credits reset at the start of each billing period, do not roll over, and have no cash value. You may purchase additional prepaid credits ("Purchased Credits"). Purchased Credits do not expire while your account remains in good standing, but they are non-refundable, non-transferable, and have no cash value. Usage is deducted from Included Credits first. Our usage records are the authoritative measure of your consumption. Where your plan permits overages, metered usage beyond your allowance is billed at the then-current rates. When an allowance, budget, or plan limit is reached, we may pause the affected features until the next billing period or until you add credits or upgrade. We may change usage rates and allowances in accordance with Section 4.4.

4.7 Free Plans. We may offer a free plan with limited features, capacity, and availability. Free plans are provided as a courtesy and may be limited, changed, or discontinued at any time. On the free plan, published Pages may be taken offline after a set period (currently 30 days after they go live) unless they are republished or the organization upgrades. When stored content exceeds the free plan's storage limit (currently 1 GB), we may remove older content, keep it recoverable for a short grace period (currently 7 days), and then permanently delete it. Current free-plan limits and retention periods are described in the Service, and we will notify you in-product or by email before removing content where practical. We may also take free-plan Pages offline without notice to protect the Service, for example during a traffic surge, performance problem, or attack. Support commitments, if any, do not apply to free plans.

4.8 Payment Method; Failed Payments. You represent that you are authorized to use the payment method on file and will keep your billing information current. All fees are stated and charged in U.S. dollars. Metered usage may be charged in arrears at any point during or after the billing period in which it occurs, and if we detect elevated, irregular, or anomalous usage we may charge accrued fees immediately. Downgrades take effect at the next renewal date. If a payment fails or is not received, we may suspend the Service after notice until the balance is paid.

5. Customer Content; License to Company

5.1 Your Ownership. You retain all ownership rights in data, text, files, and other content you upload to, connect to, or submit through the Service ("Customer Content").

5.2 License to Us. You grant Company a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, process, transmit, display, and otherwise use Customer Content: (a) to provide, maintain, secure, and support the Service; (b) to develop, test, and improve the Service, including troubleshooting, debugging, and evaluating Service quality and safety; and (c) to create and use aggregated, de-identified, or anonymized data, meaning data that no longer identifies you, your users, or any individual, for any lawful business purpose, including training and improving our models, algorithms, and systems. Rights under (c) survive termination of these Terms.

5.2.1 No Training on Identifiable Customer Content. We do not use your identifiable Customer Content to train our or any third party's AI models. Model training and improvement is performed only on data that has been aggregated, de-identified, or anonymized under Section 5.2(c), or on data you expressly volunteer for that purpose (for example, through an opt-in program or feedback submission).

5.3 Your Responsibility. You represent and warrant that you own or have all rights necessary to grant the license above, and that Customer Content does not violate law or third-party rights (including privacy and intellectual property rights). You are solely responsible for the accuracy, legality, and appropriateness of Customer Content, and for obtaining any consents required from individuals whose data is included in it. If you connect a third-party account, credential, or API key to the Service, you represent that you are authorized to use it and to let the Service access that data on your behalf.

5.4 Published Pages and Custom Domains. When you publish a Page, you choose who can view it. Pages you make public may be viewed, linked, shared, and indexed by anyone, including search engines, and you are responsible for their contents. If you attach a custom domain, you represent that you control that domain and have the right to point it at the Service, and you authorize us to obtain certificates for it and serve your Pages from it. We may remove, unpublish, or restrict access to any Customer Content that we reasonably believe violates these Terms, applicable law, or third-party rights, or that creates risk for the Service or other users, with or without notice.

5.5 Copyright Complaints. We respect intellectual property rights and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA"). If you believe content on the Service infringes your copyright, send a notice to our designated copyright agent at help@secondpage.cc that includes: (a) identification of the copyrighted work; (b) the URL of the material you believe is infringing; (c) your name, address, telephone number, and email address; (d) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and (f) your physical or electronic signature. We may remove or disable access to the material, notify the user who posted it, and accept counter-notices as provided by the DMCA. We terminate the accounts of repeat infringers in appropriate circumstances.

5.6 Prohibited Data. Unless we agree otherwise in writing, you will not submit to the Service (a) protected health information subject to HIPAA; (b) payment card data subject to PCI DSS; (c) government-issued identification numbers; or (d) other data subject to heightened legal requirements for which the Service is not designed. We are not a payment processor and do not act as a HIPAA business associate.

5.7 Backups and Configuration. We maintain backups of the Service for operational purposes, but you are responsible for keeping your own copies of Customer Content you cannot afford to lose. We are not liable for loss, corruption, or unauthorized access to Customer Content to the extent it results from your configuration choices, your sharing settings, or malicious content in your Pages.

6. AI Features and Outputs

6.1 Nature of AI. The Service uses artificial intelligence and machine learning, which are probabilistic. Outputs generated by the Service ("Outputs") may be inaccurate, incomplete, outdated, or offensive, and may not be unique to you. Similar or identical Outputs may be generated for other users.

6.2 Your Responsibility for Outputs. You are solely responsible for evaluating Outputs before relying on, publishing, or otherwise using them, including for accuracy, legality, and fitness for your purpose. Outputs are not professional advice (legal, medical, financial, or otherwise) and must not be treated as such.

6.3 Output Rights. As between you and Company, and subject to your compliance with these Terms, we assign to you our rights, if any, in Outputs generated for you. We make no representation that Outputs are protectable by intellectual property law or non-infringing.

6.4 Third-Party Models. Portions of the Service may be powered by third-party AI providers. We may add, remove, or change providers and models at any time without notice. Your use of those features is also subject to applicable third-party restrictions we communicate to you.

7. Acceptable Use

You will not, and will not permit anyone to: (a) use the Service in violation of law or these Terms; (b) upload Customer Content that is unlawful, infringing, or contains malicious code; (c) reverse engineer, decompile, or attempt to extract source code, models, or model weights; (d) access the Service to build a competing product, or use Outputs to train a competing model; (e) circumvent usage limits, rate limits, or security controls; (f) resell, sublicense, or share account access except as expressly permitted; (g) use the Service to send spam or conduct fraudulent, deceptive, or harassing activity; (h) scrape or harvest data from the Service except via documented APIs; or (i) use the Service in high-risk applications where failure could cause death, injury, or severe damage.

We may investigate violations and may remove or unpublish content, and suspend or terminate access, immediately and without refund, for any violation of this Section.

8. Intellectual Property; Feedback; Publicity

The Service, including all software, models, designs, and documentation, is owned by Company and its licensors and protected by intellectual property laws. No rights are granted except as expressly stated in these Terms. If you provide feedback, suggestions, or ideas, you grant Company a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation.

Publicity. If you use the Service on behalf of a business, we may identify that business as a customer, including by using its name and logo on our website and in marketing materials, consistent with any brand guidelines you provide. You may opt out at any time by emailing help@secondpage.cc, and we will remove the reference within a reasonable time.

Confidentiality. Non-public information we share with you about the Service, including unreleased features, roadmap, pricing offers, and security details, is our confidential information. You will use it only in connection with the Service and will not disclose it to others without our consent, except as required by law after giving us notice where permitted.

System Data. We collect data generated by the operation and use of the Service, such as logs, telemetry, performance metrics, and usage statistics ("System Data"). System Data excludes Customer Content and your account information. We own System Data and may use it for any business purpose during and after the term of these Terms, and we disclose it to others only in aggregated or de-identified form.

9. Third-Party Services

The Service may interoperate with third-party services you choose to connect ("Third-Party Services"). Your use of Third-Party Services is governed by their own terms, and any data exchanged with them is between you and the provider. We are not responsible for Third-Party Services, for their availability or security, or for any disclosure, modification, or deletion of Customer Content that results from their access. We may stop supporting an integration at any time, for example if the provider changes or withdraws its interface, without refund or credit.

10. Beta Features

We may offer alpha, beta, preview, or early-access features. These are provided "AS IS," may be modified or discontinued at any time, and are excluded from any commitments elsewhere in these Terms.

11. Term; Suspension; Termination

These Terms apply for as long as you use the Service. We may suspend or terminate your access at any time: (a) for breach of these Terms; (b) to prevent harm to the Service, us, or others; (c) where required by law; or (d) for extended non-payment. You may terminate at any time by cancelling and ceasing use. We may also terminate these Terms or your account for any reason on 30 days' notice; if we do so without cause during a paid subscription period, we will refund the prepaid, unused portion of your subscription fees, which is your sole remedy. We may close accounts that have been inactive for an extended period after notice. Upon termination, your license ends and we may delete Customer Content 30 days after termination (or sooner for free plans under Section 4.7), except as retained under Section 5.2(c) or as required by law. Export anything you need before that. Sections that by their nature should survive (including 4.3, 4.6, 5.2(c), 6, 8, 12, 13, 14, 15, and 18) survive termination.

12. Disclaimer of Warranties

THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT OUTPUTS WILL BE ACCURATE OR RELIABLE OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER COMPANY NOR ITS SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO COMPANY FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (ii) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply regardless of the theory of liability and even if a remedy fails of its essential purpose. They do not limit your payment obligations under Section 4, your indemnification obligations under Section 15, or your liability for breach of Sections 5.3, 7, or 8, and they do not apply to liability that cannot be limited under applicable law. The parties have relied on these limitations in agreeing to these Terms, and they are an essential basis of the bargain. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case, liability is limited to the greatest extent permitted by law.

14. Dispute Resolution; Arbitration; Class Action Waiver

14.1 Informal Resolution First. Before filing a claim, you agree to contact us at help@secondpage.cc and attempt in good faith to resolve the dispute informally for 30 days.

14.2 Binding Arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules if you are an individual using the Service for personal purposes, and otherwise under its Commercial Arbitration Rules, in each case as modified by these Terms. The arbitration will be conducted in King County, Washington, or remotely by videoconference. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section 14.

14.3 Exceptions. Either party may (a) bring an individual claim in small claims court, or (b) seek injunctive relief in court for infringement or misuse of intellectual property or unauthorized access to the Service.

14.4 Class Action and Jury Waiver. All disputes must be brought on an individual basis. You and Company waive the right to a jury trial and to participate in any class, collective, consolidated, or representative action.

14.5 Opt-Out. You may opt out of this arbitration agreement by emailing help@secondpage.cc within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out. If you opt out, we will also not be bound by this arbitration agreement with respect to you.

14.6 Delegation. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this Section 14, including whether any claim is subject to arbitration, except that a court will decide any dispute about the enforceability of Section 14.4 or Section 14.7.

14.7 Mass Arbitration. If 25 or more arbitration demands raising similar claims are filed against Company by or with the assistance of the same law firm or coordinated group within 90 days, the parties agree that the demands will be resolved in stages rather than all at once. Claimants' counsel and Company will each select 10 demands to proceed first as bellwether arbitrations. The remaining demands will be held, and their filing fees deferred, until the bellwether arbitrations conclude, after which the parties will mediate the remaining demands in good faith before further batches of no more than 20 proceed. Any applicable statute of limitations is tolled for held demands from the date of filing. The AAA will administer this procedure. If a court determines that this Section 14.7 is unenforceable as to a demand, that demand will proceed in court under Section 16 rather than in arbitration.

15. Indemnification

You will defend, indemnify, and hold harmless Company and its officers, members, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Customer Content; (b) your use of the Service or Outputs; (c) your violation of these Terms or applicable law; or (d) your violation of any third-party right. We will notify you of any claim for which we seek indemnification and may participate in the defense with our own counsel at our expense. You may not settle any claim in a way that imposes obligations or admissions on us without our written consent.

16. Governing Law; Venue

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-laws principles. For any matter not subject to arbitration, the state and federal courts located in King County, Washington have exclusive jurisdiction, and you consent to personal jurisdiction there.

17. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide notice by email or in-product at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, you must cancel and stop using the Service before the changes take effect.

18. General

These Terms, together with the Privacy Policy and any order or checkout terms, are the entire agreement between you and Company regarding the Service. You may not assign these Terms without our consent; we may assign them freely (including in a merger, acquisition, or asset sale). Failure to enforce a provision is not a waiver. If any provision is unenforceable, it will be modified to the minimum extent necessary, and the remainder stays in effect. Neither party is liable for delay or failure caused by events beyond its reasonable control. Nothing in these Terms creates an agency, partnership, joint venture, or employment relationship between you and Company. Electronic Communications. You consent to receive notices and other communications from us electronically, by email to your account address or in-product, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. Keep your account email current and monitored; notices that require action to avoid interruption may be sent there. Export Controls and Sanctions. You represent that you are not located in, or a national or resident of, any country or region subject to comprehensive U.S. sanctions, that you are not on any U.S. government restricted-party list, and that you will comply with all applicable export control and sanctions laws in using the Service.

19. Contact

J3C Consulting LLC, doing business as SecondPage
help@secondpage.cc