This Privacy Policy describes how SecondPage ("SecondPage," "we," "us"), collects, uses, and shares information when you use our website, applications, APIs, and related services (the "Service").
By using the Service, you agree to this Privacy Policy and our Terms of Service.
1. Information We Collect
Account Information. Name, email address, company name, password (hashed), and billing details. Payment card information is collected and processed directly by our payment processor (e.g., Stripe); we do not store full card numbers.
Customer Content. Data, files, text, and content you upload to, connect to, or submit through the Service, including data from third-party services you choose to connect.
Usage and Device Information. Log data, IP address, browser and device type, pages viewed, features used, timestamps, and interactions with the Service, collected automatically.
Cookies and Similar Technologies. We use cookies and similar technologies for authentication, preferences, analytics, and (if applicable) marketing. You can control cookies through your browser; disabling some may impair the Service.
Communications. Information you provide when contacting support or responding to surveys.
2. How We Use Information
We use information to:
- Provide, operate, maintain, secure, and support the Service
- Process payments, manage subscriptions, and send transactional messages
- Develop, test, and improve the Service, including troubleshooting and quality evaluation
- Train and improve our models, algorithms, and systems using only aggregated, de-identified, or anonymized data — we do not use your identifiable Customer Content to train AI models
- Create aggregated, de-identified, or anonymized data, which we may use for any lawful purpose
- Monitor usage, prevent fraud and abuse, and enforce our Terms
- Communicate with you about features, updates, and offers (you may opt out of marketing at any time)
- Comply with legal obligations
3. How We Share Information
We do not sell your personal information for money. We share information with:
- Service Providers. Vendors that help us operate the Service, such as cloud hosting, payment processing (e.g., Stripe), analytics, email delivery, and customer support tools, under contractual confidentiality obligations.
- AI Model Providers. Where features are powered by third-party AI providers, relevant Customer Content may be processed by those providers to deliver the feature, subject to their data-use commitments.
- Connected Third-Party Services. If you connect a third-party service, we exchange data with it as needed to provide the integration you requested.
- Legal and Safety. When we believe disclosure is required by law, or necessary to protect the rights, safety, or property of Company, our users, or others.
- Business Transfers. In connection with a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of the transaction.
4. Data Retention
We retain personal information for as long as your account is active and as needed to provide the Service, resolve disputes, enforce agreements, and comply with legal obligations. We may retain aggregated, de-identified, or anonymized data indefinitely. Following account termination, we may delete Customer Content after a reasonable period; export anything you need before cancelling.
5. Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect information. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials.
6. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at help@secondpage.cc. We will respond as required by applicable law and may need to verify your identity.
Marketing. You may opt out of marketing emails via the unsubscribe link in any message.
California Residents. If you are a California resident, you may have rights under the CCPA/CPRA, including the rights to know, delete, and correct, and the right not to be discriminated against for exercising those rights.
EEA/UK Users. If you are in the EEA or UK, our legal bases for processing include performance of contract, legitimate interests (such as improving and securing the Service), consent where required, and legal obligations. You may have the right to lodge a complaint with your supervisory authority.
Washington Residents. Washington residents may have additional rights with respect to certain categories of data under Washington law.
7. Children
The Service is not directed to anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
8. International Transfers
We are based in the United States, and information is processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your jurisdiction. By using the Service, you understand your information may be transferred to and processed in the United States.
9. Changes to This Policy
We may update this Privacy Policy from time to time. For material changes, we will provide notice by email or in-product before the changes take effect. The "Effective Date" above reflects the latest revision. Continued use of the Service after changes take effect constitutes acceptance.
10. Contact Us
SecondPage
help@secondpage.cc