Organization and members

Organization settings control the shared Organization where Pages, agents, connections, domains, and members live.

Organization settings

Use Settings → Organization. Its General section shows the organization's Name, Web address, and Organization ID (share the ID with support when troubleshooting). Only admins can change the name or web address, and changing the web address breaks existing links and bookmarks to the organization. The same page holds the Turner and Viewer analytics settings and, where your organization runs app servers, Apps: a daily call limit across all of the organization's apps (see Publish an app).

Leaving or deleting the organization

The Organization page has a Danger zone with two actions:

• Leave organization removes your own membership. Any member can do this, but you will need another member to invite you back.
• Delete organization permanently deletes the organization with its Pages, domains, and agents, for every member. Only admins see this option. You must type the organization's name to confirm, since this cannot be undone.

Members

Use Settings → Members to review current members, pending invitations, and (for admins) pending join requests.

• Invite people: admins search by name or enter an email address, choose a role (Member or Admin), and send the invitation. A pending invitation can be revoked before it is accepted; the link in the email then stops working.
• Change roles: admins can change a member's role between Member and Admin, or remove a member from the organization.
• Automatic joining: admins choose which work email domains can join the organization without approval. People with a work email on another eligible domain can still ask to join, but an admin has to approve or reject the request first.

Good habits:

• Invite only people who need access to the organization.
• Review pending invitations and join requests periodically.
• Keep admins limited to people who need organization-level control.